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Business Interview

RESPONSE Managing Director Brian Bannatyne speaks to the Scotsman about his unique vision for RESPONSE and about the importance of changing client
and public perceptions of
the Contact Centre Industry

Read the interview with Brian

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We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.

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Response
"The Quest stands upon the edge of a knife" PDF Print E-mail
Written by Darren Franklin   
Wednesday, 15 May 2013 10:50

I think it’s pretty common argument that the whole Lords of the Rings adventure could have been massively simplified by getting the eagles to drop the ring in the volcano.

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Insanity versus Insight PDF Print E-mail
Written by Craig Parker   
Wednesday, 17 April 2013 16:36

There is a famous quote which states that:

"insanity is doing the same thing over and over and expecting different results"

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I was lied to when I was growing up PDF Print E-mail
Written by Mark Birkin   
Friday, 15 March 2013 09:04

Do you remember when you were growing up and all the phrases that people loved to tell you?

• If you have nothing nice to say, best not to say anything at all

• Look after the pennies and the pounds will look after themselves

• Treat people how you want to be treated

• Eat your carrots so you can see in the dark

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Take the plunge and go unified PDF Print E-mail
Written by Oonagh McBride   
Tuesday, 26 March 2013 14:27

I am a keen scuba diver and while diving the other week I started to think about how much I rely on my diving computer.  My computer is a small watch like device that I wear on my wrist during each dive.

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RESPONSE raises over £21,000 for Yorkhill Children's Foundation PDF Print E-mail
Written by Ewan McKay   

RESPONSE, one of the UK’s leading contact management centres based in Glasgow, has handed over a cheque for £21,470 to Yorkhill Children’s Foundation, as a result of fundraising efforts over the last 18 months.

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Our Blog

"The Quest stands upon the edge of a knife"
I think it’s pretty common argument that the whole Lords of the Rings adventure could have been massively simplified by getting the eagles to drop the ring in the
Insanity versus Insight
There is a famous quote which states that: "insanity is doing the same thing over and over and expecting different

Latest News

RESPONSE raises over £21,000 for Yorkhill Children's Foundation

07.
03.
13

RESPONSE, one of the UK’s leading contact management centres based in Glasgow, has handed over a cheque for £21,470 to Yorkhill Children’s Foundation, as a result of fundraising efforts over the last 18 months.

Successful RESPONSE commended by employment minister

25.
02.
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RESPONSE has been commended for its proactive recruitment of previously long-term unemployed people in comments made by Mark Hoban, Minister for Employment.

RESPONSE recognises exceptional customer service amongst staff

05.
02.
13

One of the UK’s leading contact centres, RESPONSE, has honoured the achievements of its employees at the company’s’ annual awards held at the Radisson Blu hotel in Glasgow.