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Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.

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Home About Us Accreditation and partnerships

Accreditations and partnerships

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Accreditations

RESPONSE is accredited to the Payment Card Industry Data Security Standards. We are also proud to hold the following:

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Customer Contact Association (CCA)
RESPONSE holds the CCA Standard for Best Practice accreditation
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Financial Services Association (FSA)
We are regulated and authorised by the Financial Services Authority
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EnergySure
Awarded the Energy Sure Accreditation, demonstrating best practice in the power marketplace
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Lloyd’s Registration Quality Assurance (LRQA)
RESPONSE is accredited with the Quality Assurance Standard ISO 9001:2008
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Data Protection Act (DPA)
Fully compliant with the Data Protection Act (1998)
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Lloyd’s Registration Quality Assurance (LRQA)
We are accredited with the Environmental Quality Assurance Standard ISO14001

Partnerships

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National Outsourcing Association (NOA)
An active member of the National Outsourcing Association
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Avaya Platinum Partner
Inisoft is a Platinum technology partner of leading global telecom equipment provider, Avaya. This is the highest level of partnership attainable.

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Our Blog

We know what you’re feeling
We know what you’re feeling
Did you know that people blogging in Indonesia are 52 times sadder than the average worldwide bloggers. We know this because the way we understand people’s emotions is undergoing a revolution – a quiet revolution, but
Two blind men, the bear and the dreaded school days
Two blind men, the bear and the dreaded school days
Through my exciting journey at RESPONSE I have been very lucky to work with some very talented and committed people. The work they do has inspired me and has made me feel very privileged to have known and worked with them

Latest News

Inisoft signs new deal with Aylesbury College

15.
02.
12

Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process.

RESPONSE GO FOR DISTINCTION IN HR

05.
12.
11

RESPONSE, one of the UK’s leading customer contact management centres located in Glasgow, has been shortlisted as a finalist for the forthcoming HR Distinction Awards.

RESPONSE Showcase Talent for Charity

24.
11.
11

RESPONSE staged its first ever staff awards ceremony, recognising the hard work employees have delivered over the last year.