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Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.
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- Improve customer lifetime value
- Achieve customer brand loyalty
- Increase profits
- Maximise resources
- Make informed decisions
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We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.
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We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.
Welcome to our blog!
Welcome to the new RESPONSE blog
Hot on the heels of the launch of our new web-site we also now have our brand-new blog to give you our thoughts on developments in the contact centre world, and to discuss key issues with you directly and get your feedback on all that is going on in this arena.
We will update the blog regularly as things happen and also provide analysis and comment from our leadership team and other in-house experts.
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Our Blog
The evolutionary path of project management has seen a real focus on the expansion of tools, techniques and strategies to support programme management, project offices and portfolio | Did you know that people blogging in Indonesia are 52 times sadder than the average worldwide bloggers. We know this because the way we understand people’s emotions is undergoing a revolution – a quiet revolution, but |
Latest News
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Nearly 200 employees at contact management centre RESPONSE in Glasgow have pledged their support for the Anthony Nolan Trust, by joining the bone marrow register at a donor recruitment event, which was organised and hosted by Strathclyde Fire and Rescue. |
A Helping Hand To Local School Children07.
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RESPONSE and Glasgow Warriors are helping children at Scotstoun Primary and Glencryan School in Cumbernauld to boost their communication and leadership skills as part of an innovative workshop to prepare them for the challenges of secondary school.
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Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process. |