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Success Stories
Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.
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- Excellent benefits
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Careers Career development Customer service
Customer service
Caroline Islip / Acting Team Manager / Customer Service
How long have you worked for RESPONSE?
Since October 2007
What training and development have you had during your career with RESPONSE?
Various coaching workshops delivered by our Learning & Development team. On the job training. I am scheduled to attend an interview skills workshop and the Team Manager Drive Programme.
How has your career developed?
I started as an Advisor on Sky Customer Services and applied for a coaching role. I was successful due to previous management experience outwith RESPONSE. During a recent restructure I attended an Assessment Centre and was successful in being appointed to a Quality Co-ordinator role. I applied for my current role in December and successfully completed the Assessment Centre for that.
Tell us about your current role and what you enjoy about it
Interaction with the Advisors, seeing new starts coming into the company, developing them and seeing them progress to wonderful advisors.
What do you like best about RESPONSE as an employer?
The career progression opportunities. I’ve been very lucky with the managers I’ve had who have supported me.
For enquiries about any of our job vacancies or working at RESPONSE, contact us today.
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Latest News
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Nearly 200 employees at contact management centre RESPONSE in Glasgow have pledged their support for the Anthony Nolan Trust, by joining the bone marrow register at a donor recruitment event, which was organised and hosted by Strathclyde Fire and Rescue. |
A Helping Hand To Local School Children07.
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RESPONSE and Glasgow Warriors are helping children at Scotstoun Primary and Glencryan School in Cumbernauld to boost their communication and leadership skills as part of an innovative workshop to prepare them for the challenges of secondary school.
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Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process. |