
Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.
We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.

We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.
Caroline Islip / Acting Team Manager / Customer Service
Since October 2007
Various coaching workshops delivered by our Learning & Development team. On the job training. I am scheduled to attend an interview skills workshop and the Team Manager Drive Programme.
I started as an Advisor on Sky Customer Services and applied for a coaching role. I was successful due to previous management experience outwith RESPONSE. During a recent restructure I attended an Assessment Centre and was successful in being appointed to a Quality Co-ordinator role. I applied for my current role in December and successfully completed the Assessment Centre for that.
Interaction with the Advisors, seeing new starts coming into the company, developing them and seeing them progress to wonderful advisors.
The career progression opportunities. I’ve been very lucky with the managers I’ve had who have supported me.
For enquiries about any of our job vacancies or working at RESPONSE, contact us today.
The evolutionary path of project management has seen a real focus on the expansion of tools, techniques and strategies to support programme management, project offices and portfolio | Did you know that people blogging in Indonesia are 52 times sadder than the average worldwide bloggers. We know this because the way we understand people’s emotions is undergoing a revolution – a quiet revolution, but |
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Nearly 200 employees at contact management centre RESPONSE in Glasgow have pledged their support for the Anthony Nolan Trust, by joining the bone marrow register at a donor recruitment event, which was organised and hosted by Strathclyde Fire and Rescue. |
A Helping Hand To Local School Children07.
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RESPONSE and Glasgow Warriors are helping children at Scotstoun Primary and Glencryan School in Cumbernauld to boost their communication and leadership skills as part of an innovative workshop to prepare them for the challenges of secondary school.
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Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process. |