7th Top Contact Centre 2008*

RESPONSE is part of Murray International Holdings Ltd, Scotland's largest privately owned organisation.

Founded in 1991, RESPONSE is one of the UK's largest contact centres, with over 2,500 employees. Managing 1.8million interactions each month and with a recent annual turnover of £50million, RESPONSE combines a strong 'can do' culture with substantial investment in people and best of breed technology.

RESPONSE's strategy is to help leading companies optimise their customer contact strategies to deliver competitive advantage, greater revenue, profit and customer satisfaction.

RESPONSE is part of the highly respected and well regarded Scottish-based private group, Murray International Holdings Ltd.  Chairman Sir David E. Murray employs c.4000 people worldwide in his multi-faceted organisation, operating in the metals, property, private equity, outsourced services and football sectors.

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*Source: Marketing Magazine Contact Centre League Table 2008