Corporate
RESPONSE is an established award winning contact centre and business process outsourcer.
Providing customer insight through people and technology
Simon Lebby
Account Manager
Award-winning contact centre provider
RESPONSE is part of Murray International Holdings Ltd, Scotland's largest privately owned organisation.
RESPONSE has been providing contact centre services since 1991 and has developed to provide services for a wide range of clients in areas such as financial services, telecommunications, and public sector. We focus on providing rewarding customer experiences that deliver value to our clients.
Today, RESPONSE is one of Scotland’s largest customer contact centre and business process outsourcers for a number of the UK’s most successful brands. With over 2,200 employees across three locations, we manage over 1.8million customer interactions each month on behalf of our clients.
RESPONSE has the scale to handle the most demanding requirements as well as the people, technology and systems to deliver a personalised and rewarding experience to each and every one of our clients’ customers.
RESPONSE is part of the highly respected and well regarded Scottish-based private group, Murray International Holdings Ltd.
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