Knowledge Centre
Welcome to the RESPONSE Knowledge Centre
As one of the UK's largest customer contact centres, we could be the voice of your success.
Providing intelligent outsourcing solutions, whatever your requirements
"Product knowledge is essential in this job"
Chris Green
Advisor
Up-to-date company and industry information
Use the links on the left to review the latest industry news, company press releases, white papers, and case studies...
-
RESPONSE supports Warriors summer camp
Press Release Thu 17 Jun 2010 09:09
RESPONSE invites Glasgow East Rugby kids to Warriors summer camp
-
RESPONSE renews Warriors deal
Press Release Mon 14 Jun 2010 10:28
RESPONSE announces ongoing commitment to the Glasgow Warriors by extending the sponsorship deal for a further two years
-
RESPONSE joins BIG forces
Press Release Mon 17 May 2010 10:24
RESPONSE has appointed The BIG Partnership, Scotland's largest PR firm.
-
How green is your call centre
News Article Wed 14 Apr 2010 09:54
A new initiative is aiming to change green behaviour in offices and call centres throughout the country.
-
RESPONSE GOES GREEN
Press Release Sun 7 Mar 2010 10:02
One of the key elements of the RESPONSE success story is the commitment to attitude and behaviour change.
-
Airdrie Savings Bank launches online banking
Press Release Thu 4 Mar 2010 10:18
Customers of Airdrie Savings Bank are now able to access their accounts online thanks to a new internet banking solution provided by Glasgow-based software company, Inisoft.
-
£1500 response for Children in Need
Press Release Wed 25 Nov 2009 12:40
RESPONSE staff raise a massive £1500 toward Children in Need.
-
Warriors get eager RESPONSE
Press Release Wed 5 Aug 2009 11:30
RESPONSE is unveiled as the new Glasgow Warriors sponsor
-
RESPONSE appoints new Operations Director
Press Release Thu 23 Jul 2009 14:26
RESPONSE has strengthened its senior management team with the appointment of a new Director of Operations.
-
Outsourcing partnership to create 80 new jobs
Press Release Tue 10 Feb 2009 14:20
RESPONSE signs deal with Hiscox UK creating 80 new jobs over the next five years
-
The importance of customer service
News Article Wed 19 Nov 2008 14:41
UK consumers spending 5.8billion hours a year on customer service
-
Scotland rugby coach visits RESPONSE
Press Release Thu 25 Sep 2008 14:37
Scotland rugby coach swaps the changing room for RESPONSE's Citypoint contact centre
-
Scotland - the next big outsourcing hub
News Article Tue 19 Aug 2008 11:11
Lawyer's initiative encourages English firms to outsource north of the border
-
RESPONSE secures multi-million pound deal with Sky
Press Release Wed 6 Aug 2008 10:09
RESPONSE signs a new three-year deal with Sky
-
Glasgow Partnership is World Class
Press Release Tue 15 Jul 2008 09:48
Student Loans and RESPONSE win Best Outsourcing Partnership