Business Interview

RESPONSE Managing Director Brian Bannatyne speaks to the Scotsman about his unique vision for RESPONSE and about the importance of changing client
and public perceptions of
the Contact Centre Industry

Read the interview with Brian

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Business Enquiries

We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.

Our Services

Consultancy

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Join RESPONSE

We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.

Working for us

Job vacancies

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Knowledge centre

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Welcome to our Knowledge Centre which contains great examples of our client relationships, and outsourcing opinion from our experts.

This section is updated frequently. If we can help you with any further information or advice please feel free to contact us.

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Client case studies

Read about a few of the many rewarding relationships we enjoy with clients

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Blog

Our experts share their insights of customer contact outsourcing

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White Papers 

Review our insightful white papers

Got a question about outsourcing your business processes? Ask our experts.

We are on Twitter

Follow us: RT @kazzamaxi: @kazzamaxi https://t.co/gWEQpBCeHr Come on guys help me raise money please @RESPONSEBRR
Follow us: RT @kazzamaxi: @RESPONSEBRR love reading ur blogs.
Follow us: Thanks @kazzamaxi, we have another brand new blog live on the site now from Senior PM Darren Franklin, http://t.co/He0iccquvi - intrigued?

Our Blog

I think it’s pretty common argument that the whole Lords of the Rings adventure could have been massively simplified by getting the eagles to drop the ring in the
There is a famous quote which states that: "insanity is doing the same thing over and over and expecting different

Latest News

RESPONSE, one of the UK’s leading contact management centres based in Glasgow, has handed over a cheque for £21,470 to Yorkhill Children’s Foundation, as a result of fundraising efforts over the last 18 months.

RESPONSE has been commended for its proactive recruitment of previously long-term unemployed people in comments made by Mark Hoban, Minister for Employment.

One of the UK’s leading contact centres, RESPONSE, has honoured the achievements of its employees at the company’s’ annual awards held at the Radisson Blu hotel in Glasgow.