We are a market leading provider of outsourced contact centre services and software solutions.
Our exceptional people are at the heart of everything we do
We provide the full range of customer management solutions
We deliver exceptional performance day in, day out for each of our clients
We are trusted by some of the UK’s leading brands
We think differently about the client relationship
RESPONSE Managing Director Brian Bannatyne speaks to the Scotsman about his unique vision for RESPONSE and about the importance of changing client
and public perceptions of
the Contact Centre Industry

We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.

We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.

I think it’s pretty common argument that the whole Lords of the Rings adventure could have been massively simplified by getting the eagles to drop the ring in the | There is a famous quote which states that:
"insanity is doing the same thing over and over and expecting different |
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RESPONSE, one of the UK’s leading contact management centres based in Glasgow, has handed over a cheque for £21,470 to Yorkhill Children’s Foundation, as a result of fundraising efforts over the last 18 months. |
RESPONSE has been commended for its proactive recruitment of previously long-term unemployed people in comments made by Mark Hoban, Minister for Employment. |
One of the UK’s leading contact centres, RESPONSE, has honoured the achievements of its employees at the company’s’ annual awards held at the Radisson Blu hotel in Glasgow. |