Meet our exceptional people
Success Stories
Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.
Let us help you:
- Improve customer lifetime value
- Achieve customer brand loyalty
- Increase profits
- Maximise resources
- Make informed decisions
Business Enquiries
We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.
Join RESPONSE
We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.
Our Family Meet our family Customer advisors
Customer advisors
RESPONSE employs over 1800 contact centre advisors who deliver exceptional customer service to our clients every day. Meet just some of them...
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Tabasum Assia Jamil
"I just love helping customers"
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Gerry Carstairs
"I love that RESPONSE has allowed me to progress through my career"
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Silvia Meechan
"Go to work with a smile on your face and enjoy your day - it always works for me"
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Mark Little
"I am currently undertaking management activities and tasks in order to develop myself..."
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Johnathan MacLeod
"I feel I can make people trust me and, by extension, the client"
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Carla Bruce
"Smile on every call, it shows in your voice"
- Building Rewarding Relationships
Contact us today to find out more about our exceptional people and their exceptional customer service.
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Our Blog
Did you know that people blogging in Indonesia are 52 times sadder than the average worldwide bloggers. We know this because the way we understand people’s emotions is undergoing a revolution – a quiet revolution, but | 
Through my exciting journey at RESPONSE I have been very lucky to work with some very talented and committed people. The work they do has inspired me and has made me feel very privileged to have known and worked with them |
Latest News
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Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process. |
RESPONSE GO FOR DISTINCTION IN HR05.
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RESPONSE, one of the UK’s leading customer contact management centres located in Glasgow, has been shortlisted as a finalist for the forthcoming HR Distinction Awards.
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RESPONSE Showcase Talent for Charity24.
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RESPONSE staged its first ever staff awards ceremony, recognising the hard work employees have delivered over the last year. |