Public Sector
United States Embassy
RESPONSE implements a partnership-based consultative approach with each and every one of our clients
"Listening to your customers and having patience is key."
Anurag Ahluwalia
Advisor
United States Embassy
RESPONSE provides support for the Consular Section of the US Embassy in London
RESPONSE delivers an award-winning service on behalf of the US Embassy in London. As well as providing advice to callers on visa requirements and eligibility, advisors use a real-time inventory management system to make and change visa appointments, process payment of administration fees and send instant electronic confirmation to travellers. This service not only improves efficiency and control for our client, but also offers the public a customer-focussed service for visa applications.
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