Our employees are at the heart of everything we do
Success Stories
Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.
Join RESPONSE:
- Career development
- Permanent contract
- Excellent benefits
- Flexible hours
- Fun and friendly
Business Enquiries
We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.
Join RESPONSE
We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.
Mary Williams
 |
Learning and Development Specialist / Full-time |
How long have you worked at RESPONSE?
Over 2 years.
How has your career developed since you first started?
I was an advisor for one of our financial services clients from January 2009 before becoming a seconded trainer in October 2009. I then became a Learning and Development Specialist in June 2010.
Tell us about your current role and what you enjoy about it?
I love my job. For me the Learning and Development department is the most challenging exciting and inspiring part of the business. The people are phenomenal! We welcome people to Response, and are responsible for the first impression they have. We prepare staff for starting their new role, as well as motivate and educate new and existing employees. We inspire staff to attain their targets and develop themselves professionally, ensuring every manager, advisor and member of staff be all they can be. It's not always easy, but nothing worthwhile ever is.
What do you like best about RESPONSE as an employer?
RESPONSE gives you opportunities to progress.
What's been the most enjoyable social event you've been to at RESPONSE and why?
Reach for the Stars - the staff talent competition to raise funds for Yorkhill Children’s Charity - was amazing!
Share with us your guilty secret...go on...
I LOVE Harribo. Though I'll be honest, anyone I have trained knows this. In fact I think anyone that knows me knows this!
What is your top work tip?
There is always time for lunch.
What is your top life tip?
Loyalty is not a gift easily earned, not a gift easily kept but its value has no equal.
For enquiries about any of our job vacancies or working at RESPONSE, contact us today.
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Through my exciting journey at RESPONSE I have been very lucky to work with some very talented and committed people. The work they do has inspired me and has made me feel very privileged to have known and worked with them |
Latest News
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Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process. |
RESPONSE GO FOR DISTINCTION IN HR05.
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RESPONSE, one of the UK’s leading customer contact management centres located in Glasgow, has been shortlisted as a finalist for the forthcoming HR Distinction Awards.
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RESPONSE Showcase Talent for Charity24.
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RESPONSE staged its first ever staff awards ceremony, recognising the hard work employees have delivered over the last year. |