Success Stories

Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.

Finalists

Let us help you:

  • Improve customer lifetime value
  • Achieve customer brand loyalty
  • Increase profits
  • Maximise resources
  • Make informed decisions

Contact Us

View Articles By Date

Powered by mod LCA

Media enquiries

For further help and information please contact:

Helen Wilson
The BIG Partnership
Tel:  0131 555 5522
helen.wilson@bigpartnership.co.uk

 

Business Enquiries

We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.

Our solutions

Our market expertise

 

new_cta_img

Join RESPONSE

We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.

Working for us

Job vacancies

join_background

RESPONSE Showcase Talent for Charity

PDFPrint

RESPONSE staged its first ever staff awards ceremony, recognising the hard work employees have delivered over the last year.

 

RESPONSE SHOWCASE TALENT FOR CHARITY

 
RESPONSE staged its first ever staff awards ceremony, recognising the hard work employees have delivered over the last year.

Seventeen Eighteen awards were up for grabs at the glamorous event staged in Glasgow’s Thistle Hotel and over £2,500 was raised for RESPONSE’s chosen charity Yorkhill Children’s Foundation. The money raised will help pay for in-patient simultaneous EEG/Video telemetry equipment, which is used to help diagnose children with epilepsy, one of the most common and serious neurological childhood disorders.

Award winning Scottish comedian and presenter Des Clarke hosted the event and he was joined by players from the Glasgow Warriors, who RESPONSE officially sponsor. Scottish internationalists Johnnie Beattie and Ritchie Gray took time out of their training schedules to present some of the awards. 

One of the most hotly contested awards, Best Team, was awarded to John Thompson & Team from Hiscox. Iain MacDonald picked up the award for Best in Innovation which recognises those individuals within RESPONSE who strive to be the best and relentlessly pursue great ideas which deliver success. The Client Award is presented to someone who has received outstanding feedback and recognition from one of our clients and was presented to David Ramage, Operations Manager for The US Embassy.

Brian Bannatyne, Managing Director for RESPONSE said: “It is vital we recognise and reward those who have helped us drive the business forward over the course of the last year. This has proven to be an extremely successful event and what’s more we have raised much needed funds for Yorkhill Children’s Foundation.

“We look forward to building upon this success again next year, allowing more of our staff to take centre stage and be commended for their efforts behind the scenes.”


The winners:
Best in Integrity:
Lisa Higham 
   
Best in Innovation:
Iain MacDonald

Best Family:
Arlene Roy

Best Dynamic:
Natasha Connor

Best Nominator:
Tom Evans

Best Operations Manager:
Elaine Grealey

Best Operations Advisor:
Martin Dziewialtowski

Best Support Person to Operations:
Oonagh McBride

Best Operations Team Manager:
Frances O’Brien

Best Operations Team:
John Thompson & Team

Best Operations Support Team:
Customer Excellence Co-ordinators

RESPONSE Community Champion:
David Kincaid

Client nomination:
David Ramage

Secret Award:
Ian Jensen

Best Support Manager:
Tom Welsh

Best Support Person:
Anne Wylie

Technology Award:
Gavin Muirhead

Managing Director’s Award
Jane Somers

We are on Twitter

Follow us: Congratulations to our competition winners Keiran, Jade and Ruth who will become the Voice of RESPONSE, well done guys
Follow us: Chris Summers shares five ways to help improve customer retention http://t.co/7Rb5mqFm
Follow us: Stormy weather may finally be a good thing for Scotland http://t.co/WJ4Dbl1u

Our Blog

The evolutionary path of project management has seen a real focus on the expansion of tools, techniques and strategies to support programme management, project offices and portfolio
Did you know that people blogging in Indonesia are 52 times sadder than the average worldwide bloggers. We know this because the way we understand people’s emotions is undergoing a revolution – a quiet revolution, but

Latest News

Nearly 200 employees at contact management centre RESPONSE in Glasgow have pledged their support for the Anthony Nolan Trust, by joining the bone marrow register at a donor recruitment event, which was organised and hosted by Strathclyde Fire and Rescue.

RESPONSE and Glasgow Warriors are helping children at Scotstoun Primary and Glencryan  School in Cumbernauld to boost their communication and leadership skills as part of an innovative workshop to prepare them for the challenges of secondary school.

Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process.