
Proud to be named as 2011 National Business Awards Finalist. The National Business Awards, in partnership with Orange, is the UK’s premier cross-industry Awards programme.
For further help and information please contact:
Helen Wilson
The BIG Partnership
Tel: 0131 555 5522
helen.wilson@bigpartnership.co.uk
We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.

We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.
Friday, 19 October 2007 00:00
WWE Wrestling star pays special visit to Glasgow RESPONSE team!
On behalf of Sky, one of RESPONSE’S long standing clients, high-flying WWE Superstar, Rey Mysterio made an exclusive visit to the leading customer contact centre in Glasgowon Saturday 20th October, to thank and reward staff for their continued hard work and commitment to Sky.
After 12 years, Sky continues to be a loyal client of RESPONSE and recent responsibilities include taking and processing calls from customers who want to view the WWE TV programmes as shown on Sky TV.
The San Diego based wrestling star got a tour of the RESPONSE building situated on Edmiston Drive by Operations Manager, Andrew Harvey, before exclusively meeting and greeting members of staff. His trip to Scotlandcoincides with the live Survivor Series Smackdown shows.
The colourfully masked, Rey Mysterio is notoriously one of the most charismatic WWE Superstars of all time and throughout his 15 year illustrious career his impressive Championship resume ranks up there with the all-time greats. His World Championship reign complimented eight Cruiserweight Championships, four WWE Tag Team Championships and one Royal Rumble win.
David Wallace, Chief Executive at RESPONSE commented:
“We are thrilled to have had a high profile WWE megastar such as Rey Mysterio come to visit us and see what we are all about. He went down a storm with staff – they all really enjoyed meeting him, and of course getting their photograph taken with him!”
The evolutionary path of project management has seen a real focus on the expansion of tools, techniques and strategies to support programme management, project offices and portfolio | Did you know that people blogging in Indonesia are 52 times sadder than the average worldwide bloggers. We know this because the way we understand people’s emotions is undergoing a revolution – a quiet revolution, but |
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Nearly 200 employees at contact management centre RESPONSE in Glasgow have pledged their support for the Anthony Nolan Trust, by joining the bone marrow register at a donor recruitment event, which was organised and hosted by Strathclyde Fire and Rescue. |
A Helping Hand To Local School Children07.
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RESPONSE and Glasgow Warriors are helping children at Scotstoun Primary and Glencryan School in Cumbernauld to boost their communication and leadership skills as part of an innovative workshop to prepare them for the challenges of secondary school.
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Inisoft, one of the UK’s top software companies has secured a new contract with Aylesbury College, to supply its Captavia Application Management System (CAMS) to help increase the efficiency of the college’s online application process. |