Business Interview
RESPONSE Managing Director Brian Bannatyne speaks to the Scotsman about his unique vision for RESPONSE and about the importance of changing client
and public perceptions of
the Contact Centre Industry
Business Enquiries
We are more than just a customer services outsourcer. Our focus is on building rewarding relationships.
Join RESPONSE
We’re one of Glasgow's most people-focused organisations, and always on the look-out for great people to join us.
Software solutions
Our software solutions are delivered by Inisoft, a wholly owned RESPONSE business that is located within our main operation. All our high performance software solutions are focused on meeting the needs of the customer service environment.
Our core technologies allow us to rapidly create client specific solutions that can be deployed within RESPONSE or provided to you for your own use.
Key product features
- easy integration
- enhance your current systems
- fast and efficient operational results
- fast customer insight
- value for money
- fully supported
Our customer service technology solutions
 |
Call centre desktop |
 |
Internet banking platform |
 |
Online application management system |
 |
Student funding application management |
 |
Customer relationship management system |
We are on Twitter
Our Blog
I think it’s pretty common argument that the whole Lords of the Rings adventure could have been massively simplified by getting the eagles to drop the ring in the | There is a famous quote which states that:
"insanity is doing the same thing over and over and expecting different |
Latest News
|
RESPONSE, one of the UK’s leading contact management centres based in Glasgow, has handed over a cheque for £21,470 to Yorkhill Children’s Foundation, as a result of fundraising efforts over the last 18 months. |
RESPONSE has been commended for its proactive recruitment of previously long-term unemployed people in comments made by Mark Hoban, Minister for Employment. |
One of the UK’s leading contact centres, RESPONSE, has honoured the achievements of its employees at the company’s’ annual awards held at the Radisson Blu hotel in Glasgow. |
