Credit Management

A unique approach to customer revenue management

RESPONSE Credit Management

RESPONSE Credit Management is the latest addition to our business services portfolio.

Established in 2007, this unique division brings together the expertise of a hand-picked team of credit industry specialists with the professional customer management experience and technology infrastructure of a leading outsource contact provider.

With total UK personal debt now estimated at £1,448billion and the country facing a period of economic uncertainty, the debt recovery sector is predicted to grow into a more complex and specialist market.

Almost every business has customers with overdue accounts, which impacts on business performance and may impede growth.  Debt management and collection can be time-consuming, costly and stressful for any company - that is why outsourcing your debt management operations is often the best solution.

RESPONSE Credit Management will manage and operate your debt management services, allowing you the time and resources to focus on other, key areas of your business. Capitalising on our internal knowledge and expertise of the debt market, RESPONSE Credit Management provides specialist trace, collection, arrears management and asset reunification services.

*Source: Latest figures from debt charity Credit Action